Tuesday, February 18, 2020
Recommendations Essay Example | Topics and Well Written Essays - 500 words - 1
Recommendations - Essay Example 1. The restaurant needs to introduce new initiatives of employeesââ¬â¢ health and wellbeing programs to reduce their health problems. Exhaustion is found to be the main cause for their lack of enthusiasm which is reflected in their level of service at the end of the day. A separate small place should be allotted to them to take short breaks to relax and reinforce their energy. Constant communication and constructive engagement with employees significantly enhances morale and commitment to work (MacLeod & Clarke, 2010). Management should involve employees in discussions on how to improve work environment so that they are happy. 2. The management needs to recruit more people to not only maintain its reputation for excellent customer service but it would also relieve pressure from the existing staff. The employees were unanimous in the view that more people are required to meet the rush of the clients. The HR people therefore should create a pool of human resource who can be given part-time work during the rush time. This would help the permanent staff to recover from the highly stressing work of serving many people in short time and with efficiency. 3. Workers need to be motivated through incentives and fringe benefits like complementary weekly family meal at Chipotle or company sponsored family vacation on weekends. It could be a once a month affair based on work performance. This would motivate workers for higher performance (Fisher, 2005). At the same time, it would give them an opportunity to spend quality time with family. The long hours and workplace stress have adverse impact on the work-life balance, creating dissatisfaction amongst the staff. This initiative would boost their morale. 4. The company must provide the workforce with new opportunities of enhancing their skills and knowledge. In-house trainings on skill development and options for partial or full funding of cost for pursuing
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